Imagine your desk free (or at leas almost free) from paperwork, reminders and sticky notes: Now you can organize your maintenance work into one unified software program, eliminating the need for applications like Microsoft Word, Excel or PostIT …and all the extra papers!
- Instead of spending your time searching for documentation, accomplish much more with the time you save.
- Stop wasting time and enter information just once; access all related information with the click of a mouse.
- Reduce the risk of data errors caused by entering the same information into several different applications.
Your team’s productivity
Your service engineers will get up-to-the-minute information, detailed problem and installation history, even complete equipment characteristics and a repair history (and thus can prepare for the day with the right tools). With SAMFEX, your service technicians
- won’t have to waste time on rounds and calls to the office due to the lack of information. They will be able to access all information via a wireless / mobile device.
- Will be able to view past history of jobs and customer equipment, eliminating unnecessary re-diagnosis.
- Will be up to speed faster – reducing your training time – because detailed information about the customer will be available to them at their fingertips.
Instant access from anywhere
Access your information anywhere in the world – wherever you have is an Internet connection. Simply import your security certificate, that’s it! You immediately see all of your data LIVE, as though you were sitting at your own desk. Any data changes you make from this off-site location will be immediately available for viewing by all employees at your office or by any service engineer.
- easy to maintain – when there is an updated version of the software, we will automatically update your version in all locations. No setup required, and no database connections to create!
- secure – we use the latest encryption methods to maintain a secure connection, so your data is safe.
- fast – we have taken full advantage of data optimization techniques wherever we could, so that even when you’re accessing SAMFEX remotely, you won’t be waiting for long page reloads.
You enter information in ONE place, and it automatically flows into the other relevant modules, so you don’t need to enter it again, or check to make sure that the information is updated. The workflow is be logical, in sync with what you need to do and how you usually do it.