With rising maintenance costs and shrinking budgets, service managers are being asked to do more with less every day. Their roles have also expanded beyond traditional maintenance and planning tasks to include more guest services. So if you service and maintain a hotel, SAMFEX will simplify your business structure and benefit your departments in many important ways.
Benefits from SAMFEX
SAMFEX is a software program built with vast field experience in services & maintenance management to ensure that all major issues are resolved. We constantly upgrade our software to accommodate changes and limitations, to provide you with a bullet-proof management system. We listen to your needs and requests.
Whether your property is small or a large chain with multiple hotels, using our innovative service management software will simplify and organize your workflow. Everyone in your service organization will love the improved workflows, from General managers to kitchen staff, from Maintenance Engineers to Housekeeping. And finally, your finance department will love the SAMFEX for its low cost and transparency!
So, what benefits are in it for you?
- Smart phone ready (iPhone (R) and Android)
- Improve utilization of shared workspace
- Lessen energy consumption and costs
- Implement or support your green initiative
- Promote a telecommuting environment
- Accommodate a mobile workforce
- Increase employee satisfaction and improve talent acquisition
- Online facilities requests
- Preventive maintenance work orders
- Rapid setup and deployment
- Easy to use – no training required
- No software to install or maintain
- Accessible anywhere 24/7
- Comprehensive management reports
Web-based Scheduling Software
Web-based or on-premises, SAMFEX is full of features designed to make your organization more efficient and cost effective. Regardless of the size of your organization, SAMFEX has the flexibility and functionality to meet all of your workplace management needs. The screenshots show the easy to work with iPhone application of SAMFEX.
While we can’t possibly list them all, here’s just a sampling of some of the key features found in SAMFEX.
Preventive Maintenance
- Maintenance plans
- Scheduling
- Budgets
Service requests / work orders
- categorized
- allocate to engineers
- individual front-end for departemnts
Interface zu Tiger/TMS
- guest name, occupancy, telephone access
Dashboard
- what’s up? retrieve all important information in one place
Room data sheets
- Inventory control
- spare part management
- asset tags and serial numbers
Knowledge Base
- utilize your experience
Supplier register
- All contact information in one place
Multi-lingual
- German, Englisch, French pre configured
- add additional UTF-8 based languages
Intuitive user interface
- only few clicks to find information
- well know browser gui
- RSS feeds
Technical details:
Client
- web based
- no roll out necessary
- Browser: Firefox, Safari, IE8
Backup
- Automatic backup off all data twice per day
Simple licensing
- One license per site
- unlimited location, unlimited tickets, unlimited engineers
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