Why SAMFEX …

The C-C-C Concept

Create – Complete – Close service requests. Working with Samfex is that simple

Easy data entry via web browser

All screens are designed to capture information quick and easy. Unnecessary fields are hidden and the number of mandatory fields is reduced to a minimum

Intuitive usability

Since the development of Samfex, a major focus has always been easy and intuitive usability. Each and every entry screen is optimized to a minimum of entry fields and clicks. The application structure follows the well known working processes. With this a high user acceptance is given. Samfex is productive in one day. Promised!

Knowledgebase

The knowledgebase offers a possibility to store gathered know-how. Why waste hours twice on finding a fault if the solution is one click away?

Preconfigured System

Installed today, productive tomorrow. It is our objective to enable you to work with Samfex quickly and easily. We provide a pre-installation document based on Excel. Then, Samfex is shipped completely configured and ready to use. By using web technologies you only need a browser on your computer. Further installation is not required.

No SaaS

Samfex is not SaaS (Software as a Service) model. Pay once for the right to use the product and profit from low software maintenance costs in the following years. Easy switch between hosted and local installations

Minimal base configuration

Easy to use is the concept of Samfex. The base configuration requires only little information and the system is quickly productive. More complex functions are always optional.

Multi lingual

Samfex supports all languages based on utf-8 character sets. Please ask for specific languages. Languages can be easily changed while using Samfex. Additional languages can be added by the user.